S01E01 Pilot
Mary turns her attentions to poor service in the `fast fashion' sector. She needs a chain that is willing to let her show them how to give their shoppers the service they deserve. Up steps...
Mary Portas: Secret Shopper
Overview
Mary Portas works with well-known brands and high-street chains to give shoppers the service they deserve. Mary convinces major brands to bare all and hand over the reins - but will they take on her advice?
Episodes
S01E02 CSL Sofas
Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts sales commission - and not shoppers - first. We've all seen the adverts for Bank Holiday sofa sales, but do...
S01E03 Fonehouse
Mary explores the infuriating world of mobile-phone retailers. Mary plans to start a revolution in the phone shops. Her secret cameras reveal them to be one of the least user-friendly retail environments on the high...
S01E04 Martyn Gerrard
Mary wants to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down in a...
Cast
Mary Portas
Self - Presenter
