S01E01 Under Pressure
Manager Trish is struggling to keep things running smoothly. She has a world-of-work seminar to run, the temp is late, and difficult employee Angela returns, fresh from winning a tribunal. Karl is the only member...
The Job Lot
Work. It's a four letter word.
S01E04: Report
The job centre is due to be inspected, and Trish is on the lookout for the mystery shopper - or secret jobseeker - who is going to file a report. Nobody else seems to care, apart from security guard Janette who harbours an irrational hatred of the Great Barr branch and is determined to beat them in the job centre league table. Karl is more interested in working with George - they are going to interrogate a pair of big-time benefit cheats together, but they both want to be the bad cop.
Overview
The daily troubles of the people who work in a busy West Midlands Job Centre, and the people who don’t work there, or anywhere else for that matter.
Episodes
S01E02 Army
Trish attempts to boost Brownall Job Centre’s figures by calling in the army. Sergeant Steve Fox finds himself on the receiving end of a very different kind of interest though. George goes undercover to try...
S01E03 Busy
Following the sudden closure of a local factory, the job centre is inundated with newly unemployed jobseekers. With everyone working flat out, Trish is forced to help but she struggles with the computer and reveals...
S01E04 Report
The job centre is due to be inspected, and Trish is on the lookout for the mystery shopper - or secret jobseeker - who is going to file a report. Nobody else seems to care,...
S01E05 Decisions, Decisions
Trish is conducting staff appraisals and Danielle is feeling the pressure, while Angela is in an unusually good mood. When the reason for her cheerfulness comes to light, George suspects that she is not telling...
S01E06 Birthday
Trish gets a life-changing surprise on her birthday - or so she thinks. Needing time to think it through, she promotes Karl to acting manager, but Karl's fears that nobody will listen to him prove...
Cast
Sarah Hadland
Trish Collingwood
Jo Enright
Angela Bromford
Russell Tovey
Karl Lyndhurst
Angela Curran
Janette Hodgkins
Martin Marquez
Paul Franks
Sophie McShera
Bryony West
Nick Mohammed
Ash
